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How We Handle Your Privacy

We collect only what we need to run your account, process bKash, Nagad and Rocket payments, and keep the lobby secure. This policy explains what data we gather, why we need it, and how you can request changes or deletion.

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DATA REQUESTS

How to Contact Us About Your Privacy

If you want to see what data we hold, request corrections, or ask us to delete your account, reach us through any of these channels. We respond to privacy requests within a reasonable timeframe and guide you through the verification steps needed to confirm your identity before we share or change account information.

Live Chat Open the chat box in the bottom corner and tell the agent you have a privacy request. They will verify your account and forward the case to our data team for review.

Email Support Send your request to our support address with your registered mobile number. We will ask you to confirm a few account details before we process any changes to protect your information.

Account Settings Log in and visit the privacy section under settings. You can download a copy of your data, update contact details, or submit a deletion request directly from that panel.

DATA PRACTICES

How We Protect Your Information

We encrypt payment data during bKash, Nagad and Rocket transfers, store passwords as hashed values, and limit employee access to customer records. Session cookies expire after logout, and we log unusual login attempts to flag potential account takeovers. This section walks through the key protections we apply and what you can do to keep your account secure.

Payment Encryption When you send funds via bKash, Nagad or Rocket, the transaction moves through an encrypted channel. We never store your mobile banking PIN, and payment references are tokenized before they reach our database.

Cookie Management We use session cookies to keep you logged in and preference cookies to remember language and layout choices. You can clear cookies in your browser settings, but you will need to log in again each visit.

Data Retention We keep account records, bet history and payment logs while your account is active and for a period after closure to meet regulatory requirements. Once that period ends, we anonymize or delete the data unless a legal hold applies.

Request Changes You can update your mobile number, email or address from account settings. For data export or deletion requests, contact support with your registered details and we will guide you through the verification steps required by our compliance team.

What This Policy Covers

mk3 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We process personal data you provide during registration, including your mobile number, payment details for bKash, Nagad or Rocket transactions, and device identifiers. We use this information to verify your identity, complete deposits and withdrawals, detect fraud, and comply with financial regulations. We do not sell

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your data to third parties. Payment processors and game studios access only the minimum data required to deliver their services. Session logs track game activity, bet history and support interactions so we can resolve disputes and improve the platform. Cookie files store login tokens and preferences
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to keep your session active across pages. We retain account data as long as your account is open and for a reasonable period after closure to meet legal obligations. Access depends on your local law and the regions where our services are available. If you are
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in a jurisdiction where online gaming is restricted, do not create an account. We process data in accordance with international privacy standards, but we cannot guarantee compliance with every local regulation. You are responsible for checking whether use of this platform is permitted in your location.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions

We collect your mobile number, email, date of birth and payment details for bKash, Nagad or Rocket. This information verifies your identity, processes transactions and helps us comply with financial regulations in supported regions.

We share the minimum required data with payment processors, game studios and compliance partners to run the platform. We do not sell your information to advertisers or marketing firms outside our service ecosystem.

We retain transaction logs and account records for a period required by financial regulations, then anonymize or delete the data. The exact timeframe depends on the legal requirements in the regions we serve.

Yes. Log in and visit the privacy section under account settings to request a data export. We will email you a file containing your profile, bet history and payment records within a few business days.

Contact support through live chat or email with your registered mobile number. We will verify your identity, close the account and delete your personal data once any outstanding compliance obligations are resolved.

We use session cookies to keep you logged in and preference cookies to remember settings. You can block or delete cookies in your browser, but some features like saved preferences will not work without them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash Fastpay InfoFootball Lucky Bet

How We Handle Your Privacy

How to Contact Us About Your Privacy

How We Protect Your Information

Privacy Policy Questions

01 What personal data does mk3 collect when I register?

02 Does mk3 share my data with third parties?

03 How long does mk3 keep my account data after I close my account?

04 Can I download a copy of my data from mk3?

05 How do I delete my mk3 account and all associated data?

06 Does mk3 use cookies and how can I manage them?

Privacy Policy

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